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What if I’m not home during delivery?

If you aren’t home when a delivery is made, the shipping carrier will typically leave your order at your doorstep. To ensure your order stays fresh until you get home, we pack your ingredients in an insulated box with frozen gel packs.

Depending on your area, you may be able to provide additional shipping instructions when creating your account (e.g., leaving the delivery at the back door or with a neighbor). Please note that while carriers may be able to honor these special delivery instructions, One Potato cannot guarantee that they’ll be accommodated and isn’t liable for any lost, stolen or damaged deliveries that result from these requests.


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