If you contact us before Friday at 3 p.m., we will allow you to pull your delivery and will charge a 50% last minute pull fee. As we order and prep all the ingredients based on the number of orders we get in, this covers the food cost on our end. After Friday at 3 p.m., we will not pull any deliveries or issue refunds. You can contact us to donate your box to a family in need, or send us an alternate shipping address for the delivery (we would need this by Sunday evening.) Thank you for your understanding.
I missed the deadline to skip and we are not at the address I have in our account. I see that I might not be able to cancel my order however I can change the address it gets sent to for the 2/14 delivery?
Can you send it to this address please…?
Thousand Trails Palm Springs RV Campsite
Attention: Douglas Ehlers
77500 Varner Rd, Palm Desert, CA 92211
Please let me know thank you