General

• FAQs

  • Can One Potato accommodate Gluten-Free families?
  • How does One Potato work?
  • How is One Potato different from the existing meal kit delivery services?
  • How long does it take to prepare a One Potato meal?
  • Is One Potato a Nut Free Facility?
  • What is a child sized portion?
  • What is Weelicious and what is its relationship with One Potato?
  • Why is the family meal important?

• Food Preferences

  • How can I change the amount of meals I'd like to receive each week?
  • How do I update my dietary preferences?

• My Account

  • How can I download or print recipe cards?
  • How do I cancel my account?
  • How do I update my credit card information?
  • I missed the deadline to skip the box. Can I request a last minute skip?
  • I want to skip more than one week. Is this possible?
  • I would like to order a different meal for my box than what I’ve been assigned. Is this possible?

• Recycling

  • How do I recycle my One Potato box?

• Shipping & Delivery

  • How can I skip my delivery if I am going out of town?
  • How do I change my address?
  • What if I’m not home during delivery?
  • When will my delivery arrive?
  • Where do you deliver?